Customer Feedback for Homestretch

Knowledge Base

  1. Getting Started 

    1. Welcome to Homestretch
  2. Setting up a clinic 

    1. How do I upload our logo to the site?
    2. How do I create Clinic Locations? How do I create a Patient Activation by Location report?
    3. How do I upload our privacy policy on to Homestretch?
    4. Which browsers and operating systems are compatible with Homestretch?
    5. How do I know which browser I'm using? What's my browser?
  3. Creating and Assigning Programs 

    1. How do I assign a program from my program template library to a patient?
    2. How do I create a new exercise program for a patient?
    3. What is a Program? What is a Program Template?
  4. Patients 

    1. How do I create a new patient?
    2. My patient forgot their username or password. How do I help them recover it?
    3. How do I delete or deactivate a patient?
    4. How do I re-send an activation email?
    5. When creating a new patient, what is the patient authorization check box, and why do I have to check it?
  5. Staff 

    1. How do I create a new Clinic Admin, Clinic Manager, or Therapist? How do I create new staff?
    2. What is the difference between a Clinic Admin, a Clinic Manager, and a Therapist?
  6. Exercises 

    1. How many exercises are available on Homestretch?
  7. Billing 

    1. How am I charged for each new Clinic Manager, Clinic Admin, and Therapist I create?
    2. How am I charged for using Homestretch?
  8. Mobile/Smart Phone/iPad/iPhone 

    1. Does Homestretch work with smart phones, tablets, iPhones, and iPads?
  9. Videos 

    1. How do I find and assign a video I uploaded for a specific patient/a video with PHI?
    2. How do I upload my own video?
    3. Why aren't any videos playing in Firefox?
  10. Support 

    1. I need more help? How do I contact Homestretch?
  11. All articles 

    1. How am I charged for each new Clinic Manager, Clinic Admin, and Therapist I create?
    2. How do I create a new Clinic Admin, Clinic Manager, or Therapist? How do I create new staff?
    3. How many exercises are available on Homestretch?
    4. Does Homestretch work with smart phones, tablets, iPhones, and iPads?
    5. How do I create a new patient?
    30 articles 

Feedback and Knowledge Base